Clean , dependable and courteous staff explained pre and post servicing what to expect, all concerns addressed

quick service, friendly people

The group overall makes for a good experience. Zac at the front desk, Josh in Finance and the entire service department and staff I encountered make it a go to dealer for a new or used car and fast straight forward fair service

They were very helpful. I worked with Drew while I was there. He was extremely patient and listened to everything I wanted. Highly recommend working with Drew when you go!

Very pleased with the service department. Very kind and efficient service staff. They were outstanding. Thanks so much for answering all my questions

Top notch service the entire way through! This is where we will get our vehicles from here on. Top shelf!

Shawn got right to work and found the perfect car and haves us a great deal for our truck. Great doing business with you!

Very helpful. Courteous. Facility nice and clean. Husband went to wrong location, the Toyota dealer and they were very rude to him, pretty much called him stupid. So by the time he got to the correct place he was pretty upset but the crew at the Mitsubishi calmed him down and understood his frustration. I just wish they would ask if you have any discounts because of him being upset he forgot to use a discount we had that would have saved us.$25

Professional, courteous, and all in all good service. Service manager was very attentive, shuttle service was great.

I had an issue and it was handled promptly and professionally. I will definitely return for service

I am always taken care of by friendly people there. Keep it up the good work!!

Mindy, our sales rep, worked to find us a car in our budget. We found one we liked, unfortunately over our budget, and they worked with us making the car affordable. We left with it same day and so far so good. I would definitely recommend this dealership. This is my second vehicle through Machens and both experiences were very good.

My visit was wonderful. The staff was incredible with handling everything for me, and made sure I got a car I wanted. Love it

I went In and found what I was looking for, the sales managers and my sales man worked a good deal made it possible. Easy and painless experience for doing it all on my own.

Check in quick great customer service I would recommend Machens for service , was called when car was done

I’ve yet to buy a car here but the service department has definitely improved since the last time I came in a couple months ago. I appreciate the Michael the service writer and also the techs are now sending videos of what they fixed on the car once the car is ready! It’s really helpful and great knowing they inspected and addressed what my car needed fixed.

Fair prices, excellent customer service. Great trade-in value. Overall it was a very good experience.

Great customer service and. I really liked the video which helped to explain the problem they found. Helped with financing the payment, which I wasn't aware of. Knowing this helped tremendously on paying for the repairs.

Very good customer service

Staff was helpful and our vehicle was repaired under warranty earlier than originally projected. Gave us a very nice loaner car while our Staff was helpful and our vehicle was repaired under warranty.

Michael DeJesus was extremely nice and patient. I had to bring my car back in to be fixed and then after they fixed it I had to bring it back in to be fixed again. It was all because of a faulty part. The guys did a good job

I was able to buy a brand new car right off the showroom floor. It was a great experience thanks to Drew and the great staff there.

The salesman , Roz was extremely helpful, not pushy, polite, understood what I could afford and gave me a few cars to look at. He made the paper work simple & explained everything! Thank you Roz!

I was in a spot - traveling - serious problem - they ordered part - started work at 6 next morning - most capable, kind and friendly repair experience ever - good people and professional

Drew was awesome and answered all the questions I had. He was very helpful with knowing the vehicle and showing me all the features it had!